Privacy Policy

This Privacy Policy outlines how Coinmiles Technology Ltd. ("Parachute", "we", "us", or "our") collects, uses, discloses, and protects personal information in accordance with applicable Canadian privacy laws.

1. Scope

This Policy applies to all individuals who access or use Parachute services, whether as end users, sponsored users, or organizational clients.

‍

2. Information We Collect

2.1 Personal Information:

• Full name, email address, contact info, login credentials
• Payment or reimbursement information (where applicable)
• Government-issued identifiers (for regulatory compliance, e.g., insurance or financial products)

2.2 Usage Information:

• Device information, IP address, browser type
• Usage logs, interaction with offers or features
• Session recordings (for debugging and support purposes)

2.3 Sensitive Information:

• Only collected with explicit consent and only when necessary for service delivery (e.g., health data for wellness tools, insurance needs, etc.)
  ‍

3. How We Use Your Information

We use your information to:

• Provide and personalize our services
• Fulfill cashback or reward claims
• Communicate important updates or promotions
• Comply with legal, regulatory, or contractual obligations
• Prevent fraud or misuse of our platform
  ‍

4. Sharing of Information

4.1 We do not sell personal information.

4.2 We may share personal data with:

• Trusted service providers (e.g., payment processors, hosting platforms)
• Merchant partners (for validating cashback or rewards)
• Insurance or financial partners (only with consent and for service delivery)
• Regulators or authorities as required by law
  ‍

5. Consent and Control

5.1 By using Parachute, you consent to the collection and use of your data as described.

5.2 You can withdraw consent, request access to, correction, or deletion of your data by contacting us at finance@parachutebenefits.com.

5.3 If you are an international user (e.g., based in the EU), you may also have additional rights under GDPR, including the right to data portability and restriction of processing.
‍

6. Data Retention and Security

6.1 We retain personal data only as long as necessary for the purposes stated above, or as required by law.

6.2 We implement industry-standard safeguards to protect data against unauthorized access, loss, or misuse.
‍

7. Third-Party Tools and Cookies

7.1 We use third-party analytics tools (e.g., Google Analytics, Mixpanel) to better understand user behavior and improve the platform.

7.2 These tools may place cookies, pixels, or similar tracking technologies on your device. You may manage your cookie preferences through your browser settings or by opting out where applicable.

7.3 Some features may not function properly if cookies are disabled.
‍

8. Cross-Border Data Transfers

If personal data is transferred outside of Canada, we ensure appropriate protections are in place, such as contractual safeguards or use of trusted processors in jurisdictions with adequate protections.
‍

9. Children’s Privacy

Parachute is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors without parental consent.
‍

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or in-app notification. Continued use of Parachute confirms acceptance of the updated policy.
‍

11. Contact Us

For any privacy-related questions or concerns, contact us at: finance@parachutebenefits.com

‍